Shipping & Returns

Everything you need to know about our shipping and return policies

Free Shipping

We are pleased to offer FREE shipping on all orders.

Once your order is placed, it will be processed and prepared for shipment within 1–3 business days.

Estimated delivery times vary depending on your location and product availability but typically range between 5–12 business days.

Once your order ships, you will receive a confirmation email with tracking information when available.

Order Tracking

You will receive tracking details via email once your order has been shipped.

If you have questions about your order status, please contact us at info@wellbeinghaven.net.

Returns

We offer a 30-day return policy.

To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

To request a return, please contact us at info@wellbeinghaven.net with your order number and reason for the return request.

If your return is approved, we will provide detailed instructions on how to complete the return process.

Items returned without prior authorization will not be accepted.

Damaged or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or incorrect, contact us within 7 days of receiving your order. We will work quickly to resolve the issue.

Refunds

Once your return is received and inspected, we will notify you regarding the approval of your refund.

Approved refunds will be issued to your original payment method within 10 business days.

Please note that your bank or credit card provider may require additional time to process and post the refund.

Need Assistance?

Our customer support team is here to help.

Email: info@wellbeinghaven.net

Support Hours:
Monday – Friday
9:00 AM – 5:00 PM CST

Response Time:
Within 24 business hours